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Physical Store Hours: 
Copyright © 2002-2003
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MegaStoreFront proudly stands behind the quality brand name products that we sell. You may return any unopened merchandise in its original condition within 30* days of receiving your order. We will refund the total sales amount, less a 20% restocking fee and the original shipping charges. The merchandise must also be in the original box and include all original packaging material, original manuals and any accessories that came with the item. All used computer products come with a 30 day DOA warranty and is refundable based on our discretion. Note: A Return Authorization (RA) is required prior to shipping your package back to us. We will only refund shipping costs and waive the restocking fee if the return is a result of our error. You can e-mail us at admin@megastorefront.com. Any claims for damaged items or discrepancies (for example: missing items in your order) must be submitted to our Customer Service Department within 3 business days after delivery. You must notify Customer Service by either e-mail or telephone. We will not be responsible for, nor issue a refund, if notified after (3) business days. If the return is the result of our error, we will arrange to have the item picked up via UPS and returned to our warehouse. We will issue a complete refund including the original shipping costs. Items that are returned more than 30 days after delivery, are in any condition that makes the equipment not able to be resold, are missing parts, or returned to us without authorization will be charged an additional restocking fee at our discretion. If a package is returned to our warehouse undelivered for any reason by our shipping carrier, and you do not wish to have the package reshipped to you, we will refund the total sales amount, less a 20% restocking fee and the original shipping charges. * - For camcorders, digital cameras, computers and portable audio/video devices, there is a 30 day return policy if product is defective. All other above conditions apply. No Exchanges Due to our changing inventory, we cannot accept exchanges. How to Return An item 1. Email us for a Return Merchandise Authorization number (RMA). 2. Packing your return- Place the item in its original packaging with all documents, manuals, parts and accessories. Wrap your item carefully in a box with a copy of your order form and return form. Please clearly write your RA # on the outside of your box. 3. Shipping your return- If the reason for your return is not our fault, the buyer bears all shipping costs. We recommend that you ship us your returned item only via UPS or FEDEX to ensure proper tracking of your product. 4. Receipt of your item- We will send you an e-mail to notify you that your return has been processed and your account credited. You should expect a refund in the same form of payment originally used for purchase within 7-14 business days of our receiving your return.
What is the Your Return Policy? Return Policy at a Glance
When will my credit appear on my account?
If you have not received your credit within the allotted time, please contact us at admin@megastorefront.com. |
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We do not tolerate credit card fraud, which is a felony. If it is determined
that an attempted order is fraudulent, we will report all information to the
FBI, at
http://www.ic3.gov/default.aspx
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