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Physical Store Hours: 
Monday - Friday
9am-5pm
Saturday/Sunday
Closed

Check us out on Ebay: 
Username Ebigplanet

 

Copyright © 2002-2003
MegaStoreFront

 

What are the shipping rates?

 automatically computes and displays shipping charges whenever you place an item in your shopping basket. For each order placed, we charge a flat per order rate. All items will be charged at the per item rate.

Additional Shipping Details

• Items are usually shipped within 48 hours after your order is placed.
• Please note our warehouses do not ship on weekends and we do not offer Saturday, Sunday or holiday delivery.
• Tracking information provided when available, usually within 24 hours of shipment.
• For large items, for example, Big Screen TVs

What's Included?

• Please allow for extra delivery time. Delivery to a residence anywhere in the contiguous 48 states within 10 to 15 business days.
• Local delivery agent will call and schedule a delivery appointment for Monday-Friday within a 4-hour delivery window.
• 2-man delivery
• You must provide us with a valid bill to and ship to phone number when placing your order, as most carriers will need to schedule the delivery with you.

Shipping Times

Most of our orders are shipped within 24-48 hours. Tracking information is e-mailed within 24 hours of shipment.

Most of our orders arrive within 3 - 4 business days. For larger items, Please allow up to 15 business days for your item to arrive.

We do not ship on Saturday, Sunday or holidays. Please allow an additional 24 to 48 hours for weekend orders.

Do you ship internationally?

We can only ship or bill to addresses in the United States. We are currently unable to ship or bill to addresses outside of the U.S. Due to shipper restrictions, we cannot deliver to APOs, FPOs, or U.S. Territories.

Order Tracking

Has my order shipped?

We e-mail tracking numbers on all orders usually within 24 to 48 hours of shipment. Our estimated delivery time is 3 to 10 business days following shipment.

Can I track my order?

We e-mail tracking numbers on all orders usually within 24 hours of shipment. Along with the tracking number, we provide a link to the carriers Web page to assist in your tracking.

My order never arrived?

If you have received a tracking number and your order never arrived in accordance to the shipping carrier's estimated delivery date, please contact us at admin@megastorefront.com and we will assist you in locating your order.

If you have not received a tracking number:

An item is missing from my order?

Most of our products are shipped from a central warehouse. However, there are times that orders contain products that are shipped from multiple warehouses.

If you believe that an item is missing from your shipment:

• Please verify that the missing item is identified on the receipt located inside the shipping box. Please note, only items shipped are printed on the packing list and charged on your credit card. If an item in your order is not in stock, we will notify you via email on the backorder and we will NOT charge your credit card for that item.
• If you believe that we shipped and charged your credit card and a product is missing, please contact us immediatelyat admin@megastorefront.com.

I received a product missing parts

If you have received a product with missing parts, please contact us immediately at admin@megastorefront.com.

I received the wrong product

If you have received the wrong product, please contact us immediately at admin@megastorefront.com.

Billing & Payment
What payment methods do you offer?
 

• We accept Visa, MasterCard and American Express.
• Please be sure to provide your exact billing address and telephone number--the address and phone number your credit card company has on file for you. Incorrect information may cause a delay in processing your order.
• We never bill for credit card service fees.
•  is currently unable to process any credit cards that are issued or billed outside of the United States.
• You can be confident that your personal and account information is secure at . We employ the latest 128-bit encryption technology in all parts of our site that require any personal information. Please read our "Security Policy" for more information.

When will my credit card be charged?
 will not bill you until your products are actually shipped.

Do I have to pay sales tax?
We charge 7.75% sales tax for orders shipped to North Carolina only. Sales tax is automatically computed at time of checkout on both product(s) and shipping costs.

If you need a copy of your invoice/receipt, please contact us at admin@megastorefront.com.

We do not tolerate credit card fraud, which is a felony. If it is determined that an attempted order is fraudulent, we will report all information to the FBI, at http://www.ic3.gov/default.aspx

For problems or questions regarding this web contact [admin@megastorefront.com].
Last updated: 06/28/10.

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